CWS Hospital Clinical Departments

(Elaborated)

General Medicine

Vision

To deliver comprehensive medical care for adult patients, focusing on accurate diagnosis, effective treatment, and chronic disease management.

Objectives

Diagnose and manage acute and chronic medical conditions.
Provide preventive care and health education.
Coordinate with specialties for multidisciplinary treatment.

Elaboration

The General Medicine department forms the backbone of inpatient and outpatient services. It handles conditions such as diabetes, hypertension, infections, respiratory illnesses, gastrointestinal diseases, and more. The team emphasizes evidence-based protocols, early detection treatment, and patient education to reduce disease burden.

Key Activities

Outpatient consultations and follow-up for chronic diseases.
Inpatient care for medical emergencies and complex cases.
Management of infectious diseases with isolation protocols.
Health check-up packages for early disease detection.

General & Laparoscopic Surgery

Vision

To provide safe, ethical, and high-quality surgical care using modern techniques.

Objectives

Offer elective and emergency surgical procedures.
Use minimally invasive (laparoscopic) techniques where possible.
Ensure patient safety through rigorous OT protocols.

Elaboration

The department conducts a range of procedures from appendectomy and hernia repair to more complex abdominal surgeries. Laparoscopic surgery is encouraged for faster recovery at hospital stay and minimal scarring. The surgical team follows strict pre-op, intra-op, and post-op protocols to minimize infection and complications.

Key Activities

Elective and emergency general surgeries.
Laparoscopic gall bladder, appendix, and hernia operations.
Surgical ICU care for high-risk cases.
Post-operative rehabilitation in collaboration with physiotherapy.

Pediatrics

Vision

To promote the health and wellbeing of infants, children, and adolescents.

Objectives

Provide curative, preventive, and promotive paediatric care.
Monitor growth, nutrition, and development.
Conduct school health initiatives.

Elaboration

The paediatrics department offers both OPD and inpatient services for common and complex childhood illnesses. Emphasis is on early intervention, nutritional support, and parental education. It coordinates with other specialties (e.g., Surgery, ENT, Dental) as needed.

Key Activities

Management of childhood and Adolescent illnesses.
Neonatal care for normal and low birth weight babies.
Immunization services as per national & IAP guidelines.
Growth and developmental monitoring.
Nutritional Counselling.

Obstetrics & Gynaecology

Vision

To provide safe, respectful, and high-quality maternal and women’s health services.

Objectives

Ensure safe delivery and maternal care.
Diagnose and treat gynaecological disorders.
Promote reproductive health and family planning.

Elaboration

The department manages antenatal care, deliveries (normal and caesarean), and postnatal follow-up. It also addresses gynaecological conditions such as fibroids, ovarian cysts, menstrual disorders, and cancers. The team ensures privacy, dignity, and informed consent at every step.

Key Activities

Antenatal clinics and high-risk pregnancy monitoring.
Normal and caesarean deliveries with neonatal resuscitation.
Family planning counselling and services.
Gynaecological surgeries (hysterectomy, cystectomy, etc.).

ENT (Ear, Nose, Throat)

Vision

To provide expert care for ENT conditions, improving quality of life through timely intervention.

Objectives

Diagnose and manage ENT infections, injuries, and disorders.
Perform surgeries for ENT pathologies.
Offer preventive care and counselling.

Elaboration

ENT services address common conditions such as ear infections, tonsillitis, sinusitis, hearing loss, and nasal polyps. Minor and major ENT procedures are conducted in the OT. The department works closely with paediatrics and general surgery when needed.

Key Activities

OPD consultations for ENT ailments.
Tonsillectomy, adenoidectomy, nasal surgeries.
Audiometry and hearing screening.
Emergency care for epistaxis and airway obstruction.

Dental

Vision

To ensure affordable and quality dental care, emphasizing prevention and oral hygiene.

Objectives

Provide restorative, preventive, and minor surgical dental services.
Promote oral health education.

Elaboration

The dental department offers tooth extraction, scaling, fillings, and counselling. It focuses on preventing dental caries and gum disease, especially in slum populations where access is poor.

Key Activities

Tooth extraction and minor oral surgeries.
Dental scaling, polishing, and fillings.
Oral health camps and school screenings.
Root canal treatment
Crowning (Capping)
Orthodontic treatment (Braces)
Paediatric Dental Solutions
Impacted tooth surgeries
Dental X-Rays

Orthopaedics

Vision

To restore mobility, function, and quality of life for patients with bone and joint conditions.

Objectives

Manage complex fractures, dislocations, and musculoskeletal injuries.
Provide surgical and non-surgical orthopaedic care.
Offer rehabilitation for orthopaedic conditions.
All high ends Surgeon like joint replacements, arthroscopic surgery for sports injuries.

Elaboration

Orthopaedics at CWS Hospital deals with trauma, arthritis, deformities, and bone infections. Surgeries (internal fixation, joint procedures) are supported by a modern OT complex and physiotherapy.

Key Activities

Fracture management with plaster, traction, or surgery.
Arthroplasty and corrective orthopaedic surgeries.
Post-operative rehab and physiotherapy support.

Psychiatry

Vision

To promote mental health and provide accessible psychiatric care with compassion.

Objectives

Diagnose and manage psychiatric illnesses.
Provide counselling and support for patients and families.
Promote community awareness on mental health.

Elaboration

Psychiatric OPD offers care for depression, anxiety, psychosis, substance abuse, and behavioural issues. Emergency management is available for acute psychiatric crises.

Key Activities

Individual and family counselling.
Pharmacotherapy and follow-up.
Collaboration with NGOs for rehabilitation.

Pathology & Laboratory Medicine

Vision

To deliver accurate, reliable diagnostic results to support quality patient care.

Objectives

Provide comprehensive laboratory testing services.
Maintain high standards of quality assurance and turnaround.

Elaboration

CWS lab includes haematology, biochemistry, microbiology, histopathology and cytopathology. Tests follow internal and external quality controls.

Key Activities

Routine and emergency lab tests.
Preoperative and chronic disease panels.
Cytology and FNAC services.
Histopathology for all types of samples including bone marrow biopsy.

Radiology & Imaging Department

Vision

To provide precise, reliable, and timely imaging services that support accurate diagnosis and treatment, ensuring quality care for every patient.

Objectives

Deliver a comprehensive range of diagnostic imaging services for inpatients, outpatients, and emergency cases.
Ensure patient safety by following radiation protection guidelines and best practices.
Integrate imaging services seamlessly into the clinical decision-making and care pathways of the hospital.
Provide affordable imaging for underserved communities without compromising on quality.

Elaboration

The Radiology & Imaging Department at CWS Hospital plays a critical role in patient care. It provides advanced diagnostic support to all clinical departments, aiding early detection, accurate diagnosis, and treatment planning. The department is equipped with modern machines and operates under strict protocols for radiation safety and quality assurance.

Radiologists, technicians, and support staff work collaboratively to ensure that services are patient-friendly, efficient, and precise. Reports are provided promptly to facilitate timely medical intervention.

Facilities include

Digital X-ray (Radiography) — For routine imaging of chest, abdomen, bones, joints, etc.
Ultrasonography (USG) — For obstetric, abdominal, pelvic, and Doppler studies.
CT Scan (Computed Tomography) — For detailed imaging of head, chest, abdomen, pelvis, spine, and trauma cases.
C-arm Fluoroscopy (OT support) — Real-time imaging during surgeries (orthopedic, urological, etc.).
ECHO (2D Echocardiography) — For cardiac structural and functional assessment (often listed under cardiac diagnostics but supported by imaging).
Endoscopic imaging (Bronchoscopy, Colonoscopy) — With visual documentation and reporting (linked with the imaging workflow).

All equipment is maintained under preventive maintenance contracts (PMC) to ensure accuracy and safety.

Key Activities

Routine and emergency imaging services available 24×7 for emergency cases.
Specialized imaging for antenatal care, trauma evaluation, cancer staging, and neurological disorders.
Doppler studies for vascular conditions (e.g., deep vein thrombosis, peripheral arterial disease).
Inter-departmental case discussions to ensure imaging aligns with clinical requirements.
Radiation safety practices including lead shielding, dosimeter use for staff, and ALARA (As Low As Reasonably Achievable) principle adherence.
Rapid reporting systems for critical cases (e.g., trauma CT, stroke protocols).
Training and capacity building for radiology technicians and clinical teams on the use of imaging in patient care.

Quality and Compliance

Follows Atomic Energy Regulatory Board (AERB) guidelines for radiation safety.
Regular internal and external audits of imaging practices.
Periodic calibration and QA testing of all radiology equipment.

Plastic & Reconstructive Surgery

Vision

To restore form, function, and appearance for patients with congenital anomalies, injuries, burns, and other reconstructive needs, with compassion and expertise.

Objectives

Provide high-quality reconstructive and corrective surgery for trauma, burns, birth defects, and post-surgical defects.
Offer affordable plastic surgery services to underserved populations.
Promote functional recovery, aesthetic restoration, and improved quality of life.

Elaboration

The Plastic & Reconstructive Surgery Department at CWS Hospital caters to patients needing functional and cosmetic correction due to injuries, congenital anomalies, burns, tumors, or infections. The team applies advanced surgical techniques and works closely with other specialties (orthopedics, ENT, general surgery) to ensure holistic care.

Services focus on restoring both function (e.g., hand injuries, facial fractures, nerve repair) and appearance (e.g., scar revision, skin grafting). Burn patients receive multidisciplinary care including physiotherapy, counseling, and nutritional support.

Key Activities

Management of burn injuries: debridement, skin grafting, contracture release.
Repair of traumatic injuries: soft tissue, tendon, nerve, and facial fractures.
Correction of congenital deformities: cleft lip/palate (if provided), syndactyly.
Scar revision and treatment of post-traumatic deformities.
Reconstruction following tumor excision or chronic wounds.
Collaboration with physiotherapy for post-surgical rehabilitation.

Urology

Vision

To provide comprehensive and affordable care for urological disorders, ensuring minimal discomfort and quick recovery through modern surgical and non-surgical approaches.

Objectives

Diagnose and treat conditions affecting the urinary tract and male reproductive system.
Offer both elective and emergency urological care.
Use minimally invasive techniques where possible for faster recovery and better outcomes.

Elaboration

The Urology Department at CWS Hospital manages conditions related to the kidneys, ureters, bladder, prostate, and male reproductive organs. The department provides both outpatient consultations and surgical interventions.

Common conditions addressed include kidney stones, prostatic enlargement, urinary tract infections, urethral strictures, incontinence, and tumors of the urinary system. Where feasible, endoscopic and minimally invasive procedures (e.g., cystoscopy, TURP) are employed to reduce hospital stay and improve recovery.

Key Activities

Outpatient management of urinary infections, incontinence, and benign conditions.
Endoscopic procedures: cystoscopy, TURP (Transurethral Resection of the Prostate), urethral dilatation, TURBT, DVIU.
Stone disease management: ureteroscopy, bladder stone removal, referral for lithotripsy if needed, RIRS, PCNL, URSC.
Management of urological emergencies: retention of urine, hematuria, obstructive uropathy.
Collaboration with nephrology (if available) and general surgery for complex cases.
Pre- and post-operative counseling for patients and families.
Urethroplasty.
VVF, Ureterovaginal Fistula managements
UPI obstruction surgery.
Urologic cancer treatment, Laparoscopic Radial Nephrectomy.
TURBT, Cystectomy, Prostatectomy.

Anaesthesia

Vision

To provide safe, effective, and patient-centered anaesthesia services that support surgical and diagnostic procedures while ensuring maximum comfort and safety.

Objectives

Deliver high-quality anaesthesia care for all surgical specialties.
Ensure patient safety through pre-anaesthesia assessment, intraoperative monitoring, and post-operative care.
Support critical care, pain management, and emergency procedures.

Elaboration

The Anaesthesia Department at CWS Hospital is integral to surgical services, ensuring the safe administration of general, regional, and local anaesthesia. Pre-anaesthetic evaluations identify patient risks, and comprehensive monitoring during surgery ensures safety and stability. The department also supports critical care interventions and post-operative recovery, including pain management.

Key Activities

Pre-anaesthesia evaluation and risk stratification.
Administration of general, regional (spinal, epidural, nerve blocks), and local anaesthesia.
Intraoperative monitoring of vital parameters (ECG, SpO₂, BP, etc.).
Post-anaesthesia care, pain control, and recovery room management.
Support for emergency and high-risk cases.

Cardiology

Vision

To provide accessible, affordable, and timely non-invasive cardiology services for early diagnosis and management of heart diseases.

Objectives

Offer outpatient cardiology consultations for heart health evaluation.
Provide essential non-invasive cardiac investigations for diagnosis and monitoring.
Promote awareness of cardiac risk factors and preventive care.

Elaboration

CWS Hospital provides cardiology consultations and essential cardiac diagnostics such as ECG, 2D Echo with Doppler, and TMT (Treadmill Test). These services support early detection and management of cardiac conditions, including hypertension, arrhythmias, and ischemic heart disease. No interventional or invasive cardiac procedures are performed.

Key Activities

OPD consultations for cardiac assessment and risk management.
ECG for arrhythmia and ischemia detection.
2D Echocardiography with Doppler for structural and functional cardiac evaluation.
TMT for exercise-induced ischemia detection.
Coordination with general medicine and surgery for perioperative cardiac clearance.

Dermatology

Vision

To provide comprehensive care for skin, hair, and nail disorders, promoting skin health and quality of life.

Objectives

Diagnose and manage common and complex dermatological conditions.
Provide outpatient treatment and minor dermatological procedures.
Educate patients on skin hygiene and preventive care.

Elaboration

The Dermatology Department at CWS Hospital offers consultations for a wide range of skin conditions, including infections, allergies, psoriasis, eczema, acne, pigment disorders, and hair and nail diseases. The focus is on evidence-based treatment, patient education, and prevention.

Key Activities

OPD consultations for acute and chronic skin conditions.
Minor dermatological procedures (e.g., cryotherapy, excision of small lesions).
Skin allergy testing and management.
Patient counseling on skin care, sun protection, and hygiene.

Ophthalmology

Vision

To provide quality eye care services focused on the diagnosis and treatment of common ocular conditions, with a focus on prevention of avoidable blindness.

Objectives

Offer comprehensive eye examinations and outpatient consultations.
Provide surgical care for cataracts and minor ocular conditions.
Promote awareness about eye health in the community.

Elaboration

The Ophthalmology Department provides eye care services for conditions such as refractive errors, cataracts, conjunctivitis, glaucoma screening, and diabetic retinopathy screening. The hospital is equipped for cataract surgeries (including phacoemulsification). Preventive eye care forms an essential part of the department’s mission.

Key Activities

OPD consultations and comprehensive eye exams.
Cataract surgeries (phacoemulsification and IOL implantation).
Screening for glaucoma and diabetic retinopathy.
Minor ocular procedures.
Community eye screening and awareness programmes.

Pulmonary Medicine

Vision

To deliver effective diagnosis, management, and education for respiratory diseases, ensuring early intervention and improved respiratory health.

Objectives

Diagnose and manage common respiratory conditions.
Provide pulmonary function tests for functional assessment.
Promote awareness about respiratory health and hygiene.

Elaboration

The Pulmonary Medicine Department focuses on the evaluation and management of conditions such as asthma, COPD, tuberculosis, lung infections, and interstitial lung diseases. The department provides both outpatient consultations and supports inpatient care for respiratory patients, including critical care support, inpatient care for all department Indoor, Outdoor & ICU also.

Key Activities

OPD consultations for respiratory disorders.
Spirometry and pulmonary function testing (PFT).
Bronchoscopy for diagnostic purposes (where available).
Tuberculosis diagnosis and management in coordination with national programs.
Smoking cessation counselling and lung health education.